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Meet Patel

Hey, I am

Meet Patel

CS Graduate and Systems Consultant - providing operational IT support and exploring the edges of tech and business.

About
Me.

I'm a Computer Science graduate from TMU - a tech enthusiast based in Downtown Toronto who doesn't believe in doing just one thing. I've worn multiple hats across tech, retail, sales, and AI training, and I bring that multi-dimensional perspective to every role I take on.

Currently, I work full-time as a Systems Consultant at Long View Systems, helping organizations navigate and solve IT challenges with precision and clarity. My ability to connect technical depth with business thinking is what sets me apart.

Outside work, I'm passionate about photography, video editing, business domains, and travelling. I find stories in frames, patterns in markets, and energy in new places. My life runs on one word: HUSTLE.

PhotographyTravel Business MindedComputer Science Customer SuccessEntrepreneurship
Journey

My Journey.

From classrooms to boardrooms - a journey across tech, business, and everything in between.

Résumé

Education

Toronto Metropolitan University

Bachelor of Science - Computer Science (Honours)

Toronto Metropolitan University

September 2021 - April 2025

Dean's List 2024

Coursework

Computer Programming (Python, C++, Java)Computer OrganizationData StructuresIntro to AI & Machine LearningOperating SystemsData MiningWeb DevelopmentComputer NetworksComputer Security

Work Experience

⚙️ Tech Industry

I thrive at the intersection of technology and people. From diagnosing complex IT incidents in real-time to training AI models and analysing blockchain vulnerabilities - my tech career spans support, research, and emerging technology.

Long View

Systems Consultant

Long View Systems

March 2026 - Present
  • Document customer issues into ServiceNow. Work on tickets daily to increase efficiency and ensure minimal downtime.
  • Analyze symptoms, determine urgency and provide resolution while ensuring First Call Resolution (FCR).
  • Dispatch incidents to appropriate Tier II support groups when FCR is not possible, managing incidents through their full lifecycle.
ServiceNowWindows/Linux/MacActive DirectoryNetwork SupportITILDocumentation
Humber

Technical Support Analyst

Humber College (Buchanan Technologies)

Aug 2025 - Sep 2025
  • Provided frontline support for Windows 10/11, macOS, Office 365, and network connectivity to students and staff.
  • Diagnosed and performed hardware imaging, deployment, and upgrades in compliance with SLA IT policies.
  • Escalated unresolved issues via structured escalation processes to higher-tier support teams.
TroubleshootingBMC HelixAsset PandaIT DocumentationImagingM365
Outlier AI

AI Math Trainer

Outlier AI (Freelancer)

Nov 2024 - Nov 2025
  • Assessed factual accuracy and contextual relevance of AI-generated mathematical content.
  • Designed and answered 100+ complex mathematical problems using prompt engineering — contributing to a 10% improvement in model performance.
  • Evaluated and ranked AI-generated responses, providing detailed feedback to inform iterative model enhancements.
Prompt EngineeringLLMsAI EvaluationMathematical Reasoning
Extern

Web3 Security Data Analyst Intern

Extern (Webacy)

Aug 2024 - Sep 2024
  • Analysed and labelled 80+ smart contract vulnerabilities, contributing to protection of $2.5B+ in digital assets.
  • Performed statistical analysis on risk tags - identifying 35% reentrancy issues and 20% access control flaws.
  • Employed K-means clustering on 100 smart contracts, revealing five distinct vulnerability pattern clusters.
Security ResearchMachine LearningK-Means ClusteringSmart ContractsStatistical Analysis

Some Snapshots

Photo 1Photo 1
01/04
Photo 2Photo 2
02/04
Photo 3
03/04
Photo 4Photo 4
04/04
🌐 Beyond the Screen - Non-Tech World

Not every lesson comes from a terminal. These roles shaped my resilience, communication, and hustle - the soft skills no textbook teaches.

INS Market

Store Manager

INS Market (Convenience Store)

Oct 2022 - Mar 2026
  • Managed day-to-day store operations handling 250+ customers daily, overseeing cash handling and driving revenue growth.
  • Managed store inventory through merchandising, ordering, and stocking.
  • Trained new hires, devised marketing strategies, and built a loyal customer base through exceptional service.
Customer ServiceCash HandlingSalesMerchandisingRetail Operations
Rogers

Field Sales Representative

Internet Pros — Rogers / Bell (Self-Employed)

Jul 2022 - Present
  • Thrived in a fast-paced telecom sales environment, managing B2B and B2C accounts — exceeding sales targets by 20%.
  • Sold Rogers and Bell home WiFi plans by upgrading services and lowering customers' monthly bills.
  • Achieved weekly and monthly sales targets through efficient marketing and sustained customer relationship management.
SalesMarketingCustomer SuccessKPI ManagementTelecommunications
SMP Promotions

Office Manager

SMP Promotions

Jul 2022 - Jul 2023
  • Managed office operations of a telecommunications marketing company, prepared sales and marketing strategies.
  • Trained employees and built a high-performing team that delivered remarkable results.
  • Maximised revenue by going into the field alongside the team to support sales target achievement.
Office OperationsReports & DashboardsSalesTeam LeadershipMarketing

Life at the office

Office OpsOffice Ops
01/03
TeamTeam
02/03
SalesSales
03/03
250+
Customers Served Daily
300+
Happy Telecom Customers
85%
Conversion Ratio in Sales

Volunteering

🎓

Senior Orientation Leader

Toronto Metropolitan University · August 2022 | August 2023 | August 2024

Three years running, I showed up every August to help first-year students find their footing at TMU. As part of the Orientation team, I assisted with activities, answered every question about university life imaginable, and made sure incoming students felt welcome, confident, and ready to hustle.

Personal Blog

Stories & Moments.

Life through my lens - thoughts, adventures, and everything that makes the journey worth it.

Life So Far…

If I had to describe my life in one word, it would be colourful. Not always perfect, but always meaningful.

I believe deeply in growth, positivity, great connections, and creativity. Every stage of my life - from childhood, to school, the incredible chaos of university, and now the real world of work — has handed me a different lesson.

Life feels complete when I'm surrounded by family and good friends - the kind of people who celebrate your wins, sit with you in your losses, and make ordinary Tuesday evenings feel like something worth remembering.

Outside of the hustle, you'll find me on a long drive on a scenic route, windows down, Bollywood playlist at full volume. I love exploring new places - every new experience adds a layer to who I am.

🌱

Growth Mindset

Every challenge is a chapter. Every failure is feedback.

🤝

Connections Matter

Family, friends, mentors — the people in your corner.

🚗

Long Rides & Bollywood

Scenic routes, great songs, zero agenda.

Simple Joys

Happiness lives in the small things.

👶
Childhood
📚
School
🎓
University
💼
Work Life

Countries Visited

India

Roots & heritage

Dubai, UAE

City of wonders

Canada

Home away from home

USA

Land of opportunity

Word cloud

Words that define my outlook on life.


Photography - Capturing Life, One Frame at a Time

Photography isn't just a hobby - it's how I slow down and pay attention. I love capturing nature, golden-hour light, quiet streets, and fleeting moments.

I run an Instagram page - @_meet.patel.creations_ where I feature my photography work. Come take a look!

Photo 1📸Photo 1
📸 Photo 1
Photo 2🌿Photo 2
🌿 Photo 2
Photo 3🌅Photo 3
🌅 Photo 3
Photo 4🏙️Photo 4
🏙️ Photo 4
Photo 5🌄Photo 5
🌄 Photo 5
Photo 6Photo 6
⭐ Photo 6
Follow @_meet.patel.creations_

Alberta with THE BOYS - Banff, Lakes & Memories

Some trips exist beyond the photos. The Alberta trip with my boys was one of those. No agenda, no stress - just mountains, glaciers, open roads, and the kind of laughter that makes your stomach hurt.

We drove into Banff on a sunny morning and it felt like stepping into a painting. The turquoise lakes - Louise, Moraine, Peyto looked too perfect to be real.

Highlights: the Banff Gondola, the Columbia Icefield, the Skywalk, kayaking, a movie night under the stars, and long drives on Highway 93 with the best views and better company.

🚠 Banff Gondola🧊 Columbia Icefield🌉 Skywalk🚣 Kayaking🏔️ Moraine Lake🎬 Movie Night🍽️ Dinner Outside🚗 Scenic Drive
Banff🏔️Banff
🏔️ Kayaking
Lake Louise💙Lake Louise
💙 Banff
Gondola🚠Gondola
🚠 Lake Minewanka
Icefield🧊Icefield
🧊 Icefield
The Boys👨The Boys
👨 The Boys
Skywalk🌉Skywalk
🌉 Peyto Lake

Orientation Leader - OWeek at TMU

Three years in a row. Three OWeeks. Three cohorts of first-year students who reminded me how exciting and terrifying starting university feels.

Being an Orientation Leader at TMU was one of the most rewarding things I did. OWeek was pure energy - activities, games, icebreakers, movie nights, good food, and that unforgettable trip to Toronto Islands.

Would do it all over again without a second thought.

OWeek 2022🎉OWeek 2022
🎉 OWeek 2022
Activities 🎊Activities
🎊 Activities
Toronto Islands 🏝️Toronto Islands
🏝️ RU
OWeek 2023🎓OWeek 2023
🎓 SLC LIVE
Movie Night 🎬Movie Night
🎬 Fall
OWeek 2024💙OWeek 2024
💙 OWeek 2023

Have a great idea?

Let's Talk About Your Idea

Meet Patel

📡 Looking for better Home Internet or Mobility deals?

I can help you save on your monthly bills with the best Rogers & Bell plans. Reach out at meetpatel4402@gmail.com and I'll find the right deal for you.